Frequently Asked Questions (FAQ)


Getting Started

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How do I register?
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Does Bingo Storm run on a Mac or a PC?

Banking, Deposits and Withdrawals

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What Deposit methods do you accept?
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How do I cash out and get paid?
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What is the minimum amount I can deposit?
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I have made a withdrawal, when will the money be in my bank account or on my credit card?
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How will my transactions appear on my bank or credit card?

Support

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How can I contact the support team?

Security

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Is it legal to play bingo online at Bingo Storm?
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Will my personal details be safe?
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Are my payment card details secure?

Game Play

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How do I know the bingo games are fair?
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What happens if I have purchased my cards and I get disconnected from the game?
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Why can I not connect to the chat server?
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Can I keep my card numbers from game to game?
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I received a Free Spins voucher, how do I claim it?
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How do I get support?